Just like with a fire at a work premise, having a mini disaster occur within an organisation like a huge data loss from a hosting issue can be extremely damaging.
You never know when something bad might occur, but using a law of averages (or Murphy’s Law, take your pick), eventually the odds are against the organisation. And that’s not being all doom and gloom. Stuff just happens!
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Here are five reasons why your business should have a disaster recovery plan in place now.
1] Stay in Control of the Outcome
When your hosting falls over and your Software-as-a-Service (SaaS) or website fails on you, it’s difficult to know what to do. The hosting company you’re with won’t always have people on staff who grasp the gravity of the situation.
Every minute that the website or SaaS is down, the business is losing money. Depending on how much profitability there is, it won’t take much to lose enough money to start seeing red ink on the cashflow forecast. And if a recovery isn’t swift, it could tip things over the edge.
Customers quickly lose confidence in a brand when the site suddenly disappears without warning. The helpdesk or customer service lights up with a flood of calls.
Suddenly, it’s mayhem in the office. Depending on how mission-critical the SaaS or website is deemed to be by your customers, the loss of confidence could be deadly to the long-term viability of the business.
2] Get Back Up and Running in the Shortest Possible Time
When you aren’t able to get a web host to take the downtime issue seriously, your business is in trouble. Web hosts measure downtime in terms of the percentage of time over the year. That’s all well and good, but even a 1% downtime for the year is over 87 hours.
If this occurs over the span of several consecutive days, they can still boast a 99% uptime rate! But… for your business, you’ve just lost a span of days and your customers are cancelling contracts and pulling back payments because without a live website, the business looks like it just went to the wall,even if it didn’t.
3] Reliable Recovery Solutions with Hosting by Approved Personnel
Using a disaster recovery solution like DRAAS by UKCloud is preferred as these kind of organisations operate with their own hosting management using only NPPV and SC personnel. These personnel have passed the required security clearance.
This means that your company data is safe under their care and management unlike with other cloud-based hosting where they cannot say the same.
The disaster recovery is handled from within the UK too. Their hosting is provided via two data centres that are separated by over 100 miles to protect against a localised problem with power and internet connectivity.
4] Provide Confidence to Your Customer
Customers need to know that you’ll provide your service to them reliably. When a site goes offline, there’s a loss of confidence that is difficult to recover from. Should it happen more than once, the brand can be irrevocably damaged.
Business customers know that when they’re unable to provide solutions to their end customers, then they’re out of business. There’s no two ways about that.
They require total confidence, so their customers believe in their ability to deliver on their service guarantees. Often, they’re relying on your services to be able to fulfil their own.
5] Not Operating Your Business in a State of Fear
Having at least part of the business operated from a website or SaaS lightens the load in some respect, but it can potentially create a single point of failure too. When the site goes down, business goes down too.
However, when a professional disaster recovery solution is in place, the owner can rest easy knowing that their business asset isn’t going to disappear on them because of a technology issue that was completely out of their control. The same goes for any of their investors too.
Disaster recovery solutions are essential in the business world. They ensure that the business can resume normal operations within a limited amount of time and get back to “business as usual”. Running a business without a backup plan is just not smart.